Welcome to Rihanna Palestine.
These Terms & Conditions govern your use of our website and your purchase of products from Rihanna Palestine. By accessing our website or placing an order, you agree to the terms outlined below.
1. About Our Products
Rihanna Palestine offers Palestinian traditional and heritage products, including embroidered dresses, garments, accessories, and handcrafted items.
Due to the nature of handcrafted and traditional products, minor variations in color, embroidery, pattern, texture, or finishing may occur. Such variations are a natural characteristic of craftsmanship and do not necessarily indicate a defect.
Product images are provided to represent the product as accurately as possible. Actual colors may vary slightly depending on your device or screen settings.
2. Product Availability
All products are subject to availability.
We reserve the right to limit quantities, discontinue products, or modify product details and prices when necessary.
If an item becomes unavailable after an order has been placed, we will contact the customer regarding the available options.
3. Orders
Customers are responsible for providing accurate contact and delivery information when placing an order.
An order is considered confirmed once it has been accepted and confirmed by Rihanna Palestine.
We reserve the right to refuse or cancel an order in cases including, but not limited to, incorrect product information, availability issues, pricing errors, or suspected fraudulent activity.
4. Prices & Payment
All prices displayed on our website are stated in the applicable currency indicated on the product or checkout page.
Prices may be changed without prior notice. Any price change will not affect an order that has already been confirmed.
Payment methods available at checkout may vary depending on the order and delivery location.
5. Delivery
Delivery times may vary depending on the customer’s location, product availability, order volume, and delivery circumstances.
Rihanna Palestine is not responsible for delays caused by circumstances beyond our reasonable control, including courier delays, incorrect delivery information, public holidays, or other unforeseen circumstances.
Customers are responsible for ensuring that the delivery information provided at checkout is complete and accurate.
6. Returns & Exchanges
We aim to ensure that every customer receives their order in satisfactory condition.
Requests for returns or exchanges must be submitted within the period specified by Rihanna Palestine and must meet the applicable return conditions.
Items must generally be returned in their original condition, unused, unworn, and with any original packaging or tags where applicable.
Due to the nature of certain handcrafted, personalized, customized, or made-to-order items, some products may not be eligible for return or exchange.
For return or exchange inquiries, please contact us before sending any item back.
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from the item you ordered, please contact us as soon as possible with your order details and supporting photographs.
We will review the matter and, where applicable, provide an appropriate solution.
8. Intellectual Property
All content published on the Rihanna Palestine website, including photographs, text, logos, graphics, product descriptions, designs, and branding elements, is the property of Rihanna Palestine or is used with appropriate authorization.
No content may be copied, reproduced, distributed, modified, or commercially used without prior written permission.
9. Website Use
Customers agree to use the website for lawful purposes only.
You may not use the website in a manner that could damage, disable, overburden, or interfere with the website or its operation.
10. Changes to These Terms
Rihanna Palestine reserves the right to update or modify these Terms & Conditions when necessary.
Any changes will be published on this page, and continued use of the website following such changes constitutes acceptance of the updated terms.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Rihanna Palestine
Amman, Downtown – Next to Hashem Restaurant
Phone: 0795316668
Email: info@rihannapalestine.com